Read and choose your notifications
Use the bell to see what happened, and choose which notifications you get.
The bell shows news such as new, changed and cancelled bookings. You can also choose which kinds you want.
In Partner on a computer, the bell is in the Appointment app, next to your company's name at the top. It is not shown in the Restaurant or Point of sale apps. On the phone app, notifications have their own tab.
Open your notifications
Click the bell. A red number on it counts your unread notifications (it stops at 9). A window opens with the title Notifications.
- Unread notifications have a coloured dot and a shaded background.
- The time on each one says how long ago it happened, for example "Just now", "5m ago" or "2h ago".
- Click a notification to mark it as read. For booking notifications, Partner also opens the booking in Live appointments. A booking request opens the unconfirmed requests.
- Click Mark all as read to clear all of them. It shows only when you have unread ones.
- The refresh icon reloads the list. Partner also reloads it every 2 minutes.
If the list is empty you see "No notifications yet".
The grey line at the top says: "Shared across all Dineout systems: Partner, Gift cards, Clip cards and Coupons." Your list and your choices are the same in all of them.
Filter the list
Under the title you see buttons such as All, Cancellations, Waiting list, Requests, Bookings and Clip cards. A number next to a name is how many are unread. Only groups that have notifications are shown.
Filters only change what you see in the list. They don't change what you get. Partner remembers your filter on this device.
What each notification means
| Name in the list | You get it when |
|---|---|
| Cancelled bookings | A booking is cancelled. |
| New booking requests | A booking request comes in. |
| Confirmed bookings | A booking is confirmed. |
| New bookings | A new booking is made. |
| Booking changes | A booking is changed. |
| Deleted bookings | A booking is deleted. |
| Customer arrived | A customer has arrived. |
| Suggestion accepted | A customer accepts a waiting list suggestion. |
| Suggestion declined | A customer declines a waiting list suggestion. |
| Clip card sold | A clip card is sold. |
| High value redemption | A clip card is used for a high amount. |
| Clip card product saved | A clip card product is saved. |
| Order failed, Redemption failed, Item sync failed, Wallet update failed | Something went wrong with a clip card. |
Choose which notifications you get
Open Choose notifications
In the bell window, click the sliders icon at the top right. It shows Choose notifications when you point at it.
Tick what you want
Tick or untick the types, which are grouped as Bookings, Waiting list and Clip cards. Two shortcuts help:
- Only cancellations & waiting list
- Everything
Save
Click Save. You see "Notifications updated". Click Cancel to leave without saving.
Types you untick won't show in the bell or as push messages on your phone. Your choices are saved on your account, so they follow you to every device.