Dineout Help Center

Reset your password

Get an email with a link to choose a new Dineout Partner password.

If you forgot your password, you can ask for an email with a link to choose a new one.

Ask for a reset email

Open Forgot password

On the sign-in page, click Forgot password?. You see Forgot your password?

Enter your email

Type the email address of your account in Email address.

Send the email

Click Reset Password. You see Request sent.

The page always says it will send an email "if we find an account associated with this address". It says this for every address, so it never shows who has an account. If you don't get an email, check the address and your spam folder.

You can ask for a reset email only a few times in a short while. After 5 requests from the same internet connection in 10 minutes, wait a little and try again.

Click Back to return to the sign-in page.

Choose a new password

The link opens a page that says Checking your link… and then Choose a new password. The page shows your email address.

Type the new password twice

Type it in New password and again in Repeat the password. Use at least 6 characters.

Save it

Click Save password. You see Password saved.

Sign in

Click Continue to sign in. Your email address is already filled in. Type your new password and click Login.

If you see a message under the boxes:

  • Use at least 6 characters. Your password is too short.
  • The two passwords don't match. Type the same password in both boxes.
  • That password is too easy to guess. Try a longer one. Choose a stronger password.

Each link works once and for one hour. After that, you see one of these pages:

MessageWhat to do
This link has expiredThe link is older than an hour or was already used. Click Send a new link.
This link doesn't workThe link may be cut off. Copy the whole link, or click Send a new link.
This account can't be resetThe account is disabled or no longer exists. Contact your administrator.
We couldn't check your linkCheck your internet connection and reload the page.

Click Back to sign in to leave without changing anything.

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