Dineout Help Center

Add or remove a user

How to get a new user account for Dineout Partner, and how to turn off or remove one.

Dineout creates and changes user accounts for you. In Dineout Partner, the User accounts list is only visible to Dineout staff, so you can't add, turn off or delete a login yourself.

This is about people who log in with an email and password. For the 4-digit codes staff use at the till, see Staff PIN codes. You manage those yourself.

Ask for a new user

Contact Dineout (see Contact Dineout) and tell them:

  • the person's Name and Email. The email can't be changed later.
  • their role, Manager or Staff. See Roles and permissions.
  • which locations they should see, if you have more than one. If none are chosen, the user has access to all locations.
  • what they should be allowed to do, if they are a Staff user.

Dineout sets the account up. The person can then reset their own password: the account has a Reset password action that sends an email.

Turn a user off or remove them

Ask Dineout to do one of these:

  • Turn the user off. Dineout switches off Is enabled on the account. The account stays, but is not active.
  • Delete the user. Dineout deletes the account after a confirmation.

What else Dineout can set on a user

  • Get Accounting error emails: email the user when accounting sync fails.
  • Get booking notifications: email the user about bookings.
  • Link user with Staff (Resource): link the account to a staff member in your schedule. Only for companies that use staff resources.

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