Roles and permissions
What Manager and Staff users can do, and how Read, Write and Publish work for each area.
Every user has a role, and Staff users also get permissions for each area of Dineout Partner. Dineout sets these for you. See Add or remove a user.
Roles
| Role | What it means |
|---|---|
| Manager | Has all permissions by default. Dineout only has to assign the extra ones. |
| Staff | Has only the permissions that are ticked for them. |
There is also an Admin role. It belongs to Dineout staff, not to your company.
Read, Write and Publish
Each area has up to three boxes.
- Read: the user can see the area.
- Write: the user can change things. Ticking Write also ticks Read. Unticking Read also unticks Write.
- Publish: the user can make changes live for customers.
Not every area has all three boxes. A box that doesn't apply is greyed out.
Areas you can give to a Staff user
| Area | What it allows | Boxes |
|---|---|---|
| Live Orders | View the monitor for incoming orders. | Read |
| Live Bookings | View the monitor for reservations. | Read |
| Dashboard | Open the main dashboard. | Read |
| Items | View, edit, create and publish items. For service companies this is Items/Services/Resources. | Read, Write, Publish |
| Categories | View, edit and create categories. | Read, Write |
| Menus | View, edit, create and publish menus. | Read, Write, Publish |
| Variations | View, edit and create variations. | Read, Write |
| Sections | View sections. | Read |
| Promo Codes | Promotional codes and discounts. | Read |
| VAT Products | View, edit and create VAT settings for products. | Read, Write |
| Inventory | View inventory. | Read |
| Orders Reports | Reports on orders, sales and transactions. | Read |
| Items Reports | Reports on how each item sells. | Read |
| Customers Reports | View reports and create business customers. | Read, Write |
| Settlements Reports | Settlement reports. | Read |
| Sms Reports | SMS reports. | Read |
| Bookings Reports | Reports on reservations and bookings. | Read |
| Giftcards | Create and view gift card offerings and redemptions. | Read, Write |
| Payments | Payment-related features. | Read, Write |
| Customer Personal Information | See guests' email, phone number and other details in the schedule and monitor. | Read |
| Company website settings | Change your company website settings. | Read, Write, Publish |
| Events | Change events. | Read, Write, Publish |
| POS | Check out orders. | Read, Write |
| Rush hour | Turn on rush hour and block orders from chosen channels in the order monitor. | Read, Write |
If your company uses Time Punch, a Time Punch group is also shown with Users, Timers, Report, Load days and Settings. Each has a Read box. It is only shown when Time Punch is turned on for your company.
Gift card and clip card permissions are separate and are set in those products. Changing the list above leaves them alone.