Dineout Help Center

Close online bookings or change one day

Block online bookings for some hours, close a whole day, mark it fully booked, or set special hours for one date.

You can change how a single date works without touching your normal opening hours or rules. All of this lives in the monitor.

Open Monitor, go to the date you want to change, click Settings in the side bar and choose one of the options below.

Close online bookings for some hours

Open Online booking closures

Click Online booking closures.

Add the blocked times

Click Add blocked times. Choose From and To. Add more lines if needed.

Save

Click Save. You see Blocked times updated.

You can't block online bookings for a date in the past. The blocked hours are greyed out in the timeline.

If a rule is already set for the day, saving closures removes that rule. Dineout shows a warning first.

Choose a rule and an override for the day

Open Booking settings

Click Booking settings.

Pick a rule (optional)

Choose a Rule, or No rule. See Availability rules.

Pick an override

Choose an Override:

  • No override: the day works as normal.
  • Online closed: guests can't book online. You can still book guests yourself.
  • Restaurant closed: nobody can book. Bookings you make by hand are refused with Restaurant is closed.
  • Fully booked: marks the day as fully booked.
  • Waiting list (all day): sends online guests to the waiting list for the whole day.
  • Online open: opens the date for online booking even if the weekday is normally closed. You must also set special hours for the date, or no times will show.

Add waiting list times (optional)

Use Waiting list times to pick the times where guests may join the waiting list. See Use the waiting list.

Save

Click Save. You see Settings updated.

If the day has online booking closures, saving booking settings removes them. Dineout shows a warning first.

Set special hours for one date

Open Opening hours

Click Opening hours in the Settings panel.

Add the hours

Click Add opening hours and choose From and To. Add more lines for split shifts.

Save

Click Save. You see Opening hours updated. Times outside your hours are greyed out in the timeline.

To see what applies to a day, open the Calendar panel. It shows Rule for the day and Rule override.

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