Change online booking settings

Set seating time, no show fee, group text, waiting list, cancellations and allergen questions for online table reservations.

These settings control how guests book a table on your website and on the Dineout marketplace.

Open Reservation in the top menu, then Reservations. The page is called Online Table Reservations.

If you have more than one language, use the language buttons at the top. Texts you write are saved per language.

Change the settings below.

Click Save. You see Updated online table reservation settings.

Settings

Setting	What it does
Seating duration	How long an online booking lasts, from 15 minutes up. It is also the starting duration when you create a booking.
No show fee per guest	If you fill this in, guests must register a credit card when booking online. You can charge this fee per guest if they don't come. See No-show fees and pre-payments.
Group bookings text	A message shown when guests want to book online for more guests than the online limit.

Tick the options you want:

Customers can apply for a waiting list when the restaurant is fully booked. See Use the waiting list.
Customers always have to select a menu before reserving a table. See Menus guests choose when booking.
Customers can't cancel their table reservations. Guests can't cancel online.
Require allergen information? Shows a yes or no question about allergens in the booking form.
Only show available tables. Guests only see tables that are free when they book online.