Dineout Help Center

Manage event bookings

See who booked each event in the event calendar, chase missing payments and download receipts.

The event calendar shows every event date and the bookings made for it.

See the bookings for an event

Open the calendar

Open Events in the top menu, then Calendar. You see a month view. Use the view buttons (Month, Week, Day and Agenda) and the arrows to move around. Today brings you back.

Click an event

Click an event on its date. A window opens with the event name and time, and a table of bookings.

Read the table

The table shows ID, Name, Email, Phone, Created, Guests, Payment Type, Amount, Special Request, Dietary Restrictions and Allergies. Use the table's menu to download it as a CSV file.

Download a receipt

Pick the Receipt language at the top of the window (English or Icelandic). Then click PDF in the Receipt column for a booking. Bookings with no amount have no receipt.

You can also download the booking's tickets with Tickets. See Event tickets.

Chase missing payments

At the top of the calendar, Missing payments shows a number. Green means none. Red means some guests still owe a pre-payment.

Open the list

Click Missing payments. The list shows guests who booked an event that needs a pre-payment and have not paid yet. It looks at the next 90 days.

Check Link sent to see if the guest already got one. Click Send on the row, type the amount and confirm. The guest gets an SMS with a payment link.

The link is for the amount you type, and it is valid for 24 hours. You can also send payment links from a booking. See Send a payment link.

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